Mom And Kids Mickey Ice Cream Bar
  • On Apr 9, 2014
    Lissette from IL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Is guest services available before rope drop? I need to get a DAS card for my son and am wondering if we will be able to get the card before the park opens.

    Hi Lissette,

    Guest services is open prior to the parks opening. Many guests need to pick up or adjust tickets or have other customer service questions. 

    The new Disability Access Service (DAS) card can also be obtained at this location. Since there is a new policy in place, please make sure to look at only information around the DAS and not its predecessor, Guest Assistant Card (GAC). The DAS policy now assigns you a specific time and requires additional verification than in the past. 

    I also recommend reviewing the Disney World website for Guests with Disabilities. You can follow up with any questions at or call (407) 560-2547.

    Wishing you a magical vacation!
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Meet the Panelist: Beth, New York

My name is Beth C. and I love Disney. Since I can remember Disney has been a part of my life including my first movie in the theater – "The Aristocats." Learn More About Beth

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