• On Jul 9, 2020
    Jennifer from IL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Will guest relations be able to help upgrade my daughters 4 day ticket to annual pass . We are family of 5. And 4 of us have annual passes that aren’t activated yet. I planned on upgrading her before covid but now they tell me I can’t.

    It's great to see you here today at the Disney Parks Moms Panel, Jennifer! I'm so glad to hear that you have plans to visit Walt Disney World Resort at the end of this month. The Theme Parks just began welcoming guests back this weekend and it sounds like we have a lot in common because I'm ready to get back to the magic as well! Make sure to check out the Know Before You Go page so you're up-to-date with all of the brand new information and know exactly what to expect on your upcoming vacation.

    Jennifer, at this time, sales of Annual Passes have been paused and this includes the purchase of upgrades from multi-day tickets. With still a few weeks to go before your vacation, it's possible that there may be changes to this policy but at the moment it will not be possible to change your daughter's tickets to an Annual Pass. The best thing you can do right now is to bookmark the Disney Parks Blog and check it frequently in the weeks leading up to your trip. Just this past week they announced the resumption of ticket sales and Resort Hotel reservations for the rest of 2020 so you never know what else is just around the corner! It's also a good idea to double-check at Guest Relations at the Theme Parks or the Lobby Concierge at your Resort Hotel, because they will have the most recent information at their disposal and can let you know exactly what's happening on the day that you arrive. 

    I hope this answers your question, Jennifer, and please let us know if there's anything else we can do to help you plan your magical vacation!

    Jessica
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Meet the Panelist: Jessica, Texas

I'm a data scientist and lifelong Disney enthusiast who’s been visiting Walt Disney World Resort since I was a baby. My Disney travel style combines stunning lounges and world-class dining with the joy of hidden entertainment gems and my all-time favorite attractions. Whether it’s a foodie-focused couples' getaway or a fabulous girls' trip, I believe the magic starts with planning, and I'm passionate about crafting unforgettable adventures. Learn More About Jessica

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