Mom and Son on Safari; Giraffe; AA
  • On Apr 24, 2024
    Katelyn from AR Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My guest lost his I.D on the way up here. If I’m buying tickets online, will my I.D be enough to get entry to Animal Kingdom when we get there if we both have the mobile pass ?

    Hi Katelyn,

    Disney’s Animal Kingdom Park is full of adventure, majestic animals, phenomenal entertainment options, delicious food, and it’s packed full of all things nature.

     When you purchase theme park tickets for the Walt Disney World Resort, you'll notice during the checkout step that the default delivery method for the tickets is through an email with a ticket purchase confirmation number. 

    Now, regarding your situation at Animal Kingdom Park, typically, the guest who purchases the tickets will need to show their ID for in-person Theme Park Ticket Pick up. This is especially important if the Theme Park Tickets are a Special Offer, such as Florida Resident Theme Park Tickets.

    First things first, I always ensure that my theme park tickets are linked and assigned to the correct Guests in their My Disney Experience account. Once linked, you can also utilize the Disney MagicMobile Service with your iPhone, Apple Watch, or Android phone. With this service, your theme park admission ticket becomes a digital pass that you can conveniently scan at a theme park entry point.

    If part of your travel party finds themselves facing difficulties obtaining the tickets due to their lost ID, upon arrival at Disney’s Animal Kingdom Park, I recommend heading straight to Guest Relations. They're there to assist you with any issues or concerns you may encounter during your visit, ensuring that the Walt Disney World experience remains as magical as possible.

    I hope that your travel party has the most magical time!

thumbnail image for Heather

Meet the Panelist: Heather, New York

Hi there! I'm Heather from Buffalo NY, a planDisney Alumni and proud mom of three. By day, I'm an oncology nurse, but my heart belongs to Walt Disney World. Having navigated the parks with babies, toddlers, tweens, teens, and multigenerational groups, I live to turn dreams into magical vacations. When I'm not exploring the wonders of Walt Disney World, you'll find me sailing the high seas on Disney Cruise Line. Adventure awaits - let's make your Disney dreams come true!  Learn More About Heather

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