• On Jul 16, 2021
    Pamela from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Does each guest have to use the Disney Mobile Pass on their phone? I only see my ticket appear?

    Hi Pamela, and welcome to planDisney.

    I was sold on Disney MagicMobile Service the minute I saw the variety of pass styles. I love the icons from the various theme parks, and of course could not pass up a pass featuring my favorite Disney snack, the iconic DOLE Whip. So cute!

    Of course, Disney MagicMobile Service is much more than a cute icon. It's a super convenient and contactless way to link your Walt Disney World Resort theme park tickets, reservations, and photos to your smartphone's wallet, making it as easy as "bibbidi bobbidi boo!" I'm so glad to hear you've taken the steps to set up your pass.

    When I look under "Disney MagicMobile" in the My Disney Experience Mobile app, I see my pass and the option to create passes for each of my children. This is because I manage their My Disney Experience accounts. Any Guests in your party who have and manage their own My Disney Experience accounts should go ahead and set up their passes and add them to their phone's wallet. If all the Guests you're traveling with have their own accounts, you'll just see your own pass in your account.

    If you need assistance with Disney MagicMobile Service, the friendly Cast Members at the My Disney Experience help desk would be happy to assist. They can be reached by calling (407) 939-4357. 

    Thanks for stopping by with your question, Pamela! As you get ready for your visit to Walt Disney World Resort, be sure to read the Disney Parks Blog for all the latest news and updates. With The World's Most Magical Celebration kicking off this October, there is magic in the air, and I hope you have a wonderful time.

    Wishing you a magical vacation,
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Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

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