Mother, Son, Giraffe, Kilimanjaro Safaris, Animal Kingdom, Savannah
  • On May 17, 2012
    Pegggy from AL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    about guest assistance card. Had shoulder surgery - need help getting in and out of rides with just one arm to use. Can a cast member assist with at each ride? I am NOT asking for advancement in the line, just help when I get in and out without falling :)

    I am sorry to hear about the shoulder surgery and hope you make a complete and speedy recovery. I am glad you are aware of the Guest Assistance Card. Disney strives to make each guests experience special and memorable for all the best reasons. I would suggest that you look into obtaining the card if you have not done so already. As for cast member assistance, I have had them assist me off of rides in the past when I injured my knee. While I am unaware of a single cast member helping, I would suggest that you notify a cast member on each ride of your needs. They will let you know how they can best assist you to make this vacation as magical as possible. I am confident that they will do everything in their power to make this the best trip to the Happiest Place on Earth. I hope this helps and will see you at the parks.
thumbnail image for Ari

Meet the Panelist: Ari, California

As a Los Angeles native I basically grew up at Disneyland. It has always been so easy to take my family on the short drive to the Happiest Place on Earth. Watching my daughters make magical memories reminds me why I keep coming back. Learn More About Ari

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.