Hello Chris!
Welcome to the Disney Parks Moms Panel. I am so happy that you stopped by!
As a parent of a child with autism, I know just how valuable the
Disability Access Service is. If your child is anything like mine, standing in a queue with a possible crowd is often too much stimulation for him to handle. This service allows you to schedule a return time that is similar to the current wait time of the attraction. During this wait time, you can grab a bite to eat, take part in any entertainment options that may be available, or find a quiet place to relax away from the bustle of the Theme Parks. You can only have one active return time at a time. Once you have redeemed your return time, you will be eligible for a new return time at either the same or a different participating attraction.
Today I spoke with Guest Services about the Disability Access Services in
Star Wars: Galaxy’s Edge at
Disney’s Hollywood Studios. At this point, you can access
Millennium Falcon: Smugglers Run using the Disability Access Service as you would for any other participating attraction. However, regarding
Star Wars: Rise of the Resistance, the process is different. In order to use your Disability Access pass, you will first have to access this attraction by Boarding group within the
My Disney Experience Mobile App. You can only access a boarding group after you have entered (with a valid Theme Park ticket) Disney’s Hollywood Studios. These boarding groups fill up at Lightspeed, so I strongly encourage you to get to the Theme Park prior to park opening. If you are unable to access a Boarding group due to the attraction reaching capacity, then you will not be able to access the attraction even with the Disability Access Service. If you are able to gain access to a boarding group, once your boarding group is called, you will then report to the attraction and speak to a cast member about the Disability Access Service, where they may give you a return time to avoid the additional wait once you enter the queue.
Please note that this information and use of the Disability Access Service is subject to change at any time and without prior notice. I highly recommend checking with
Guest Services on the day of your arrival to get the most up to date information.
May the force be with you.
~Heather