• On Jan 2, 2020
    Chris from OK Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I have a grown son who is on the autism spectrum. He loves, loves Star Wars and I'm curious how the boarding pass set up works with his DAS card? Not sure if it works like a FP for the new attraction or how to approach this with him. Thank you!

    Hello Chris!

    Welcome to the Disney Parks Moms Panel. I am so happy that you stopped by!

    As a parent of a child with autism, I know just how valuable the Disability Access Service is. If your child is anything like mine, standing in a queue with a possible crowd is often too much stimulation for him to handle. This service allows you to schedule a return time that is similar to the current wait time of the attraction. During this wait time, you can grab a bite to eat, take part in any entertainment options that may be available, or find a quiet place to relax away from the bustle of the Theme Parks. You can only have one active return time at a time. Once you have redeemed your return time, you will be eligible for a new return time at either the same or a different participating attraction. 

    Today I spoke with Guest Services about the Disability Access Services in Star Wars: Galaxy’s Edge at Disney’s Hollywood Studios. At this point, you can access Millennium Falcon: Smugglers Run using the Disability Access Service as you would for any other participating attraction. However, regarding Star Wars: Rise of the Resistance, the process is different. In order to use your Disability Access pass, you will first have to access this attraction by Boarding group within the My Disney Experience Mobile App. You can only access a boarding group after you have entered (with a valid Theme Park ticket) Disney’s Hollywood Studios. These boarding groups fill up at Lightspeed, so I strongly encourage you to get to the Theme Park prior to park opening. If you are unable to access a Boarding group due to the attraction reaching capacity, then you will not be able to access the attraction even with the Disability Access Service. If you are able to gain access to a boarding group, once your boarding group is called, you will then report to the attraction and speak to a cast member about the Disability Access Service, where they may give you a return time to avoid the additional wait once you enter the queue.

    Please note that this information and use of the Disability Access Service is subject to change at any time and without prior notice. I highly recommend checking with Guest Services on the day of your arrival to get the most up to date information. 

    May the force be with you.

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Meet the Panelist: Heather, New York

I am a mom, wife, oncology  nurse, daydreamer, and wannabe Disney Princess. I am always dreaming about and planning my next Walt Disney World vacation. I have experiencing navigating the parks with babies, toddlers, tweens, multigenerational groups, as well as with special needs and food allergies. I love helping others plan their vacations and I am here to help make all of your dreams come true! Learn More About Heather

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