• On Feb 27, 2022
    Beth from MS Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We have a group of 14 coming on March 14-18. The kids cannot be linked to their parents email. It says “ I am planning for them”. How can I send the tickets to parents so they can plan their day? I’ve tried app and website

    Hello Beth, and welcome to PlanDisney!

    I love that you will be traveling with your loved ones for your upcoming Walt Disney World Resort Resort! I can only imagine the memories you will be creating. 

    I think the best way to handle this is for you to ensure that the theme parks tickets in question are assigned to each child at your party. Once those tickets are assigned, add each child to not only "your" Family & Friends List but to the Family & Friends List of their parents. Once those tickets are assigned and they have access to their MagicBands or admission cards, everything will be linked and ready for use. 

    When you assign the tickets, log into your My Disney Experience account and visit the My Reservations section of your account and locate the tickets you want to have assigned, and proceed through the process. 

    To add the children to their parents' Family & Friends List, go to their parents' profile and select the Family & Friends List and "Add A Guest." 

    Please let us know if you have additional questions prior to your arrival; we are here if you need us. 

    Have a magical gathering!

    Raquel
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Meet the Panelist: Raquel, Texas

As a mom of two children 6 years apart in age, it takes some creative planning to give each child a memorable Disney experience. Adding in a sprinkle of surprise pixie dust makes each vacation special for everyone.
Learn More About Raquel

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