Mom And Son Running through park; RunDisney; incredibles shirt
  • On Dec 27, 2015
    Nicole from TN Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Greetings! I was told that if I complete online check-in the resort will not necessarily consider my request (connecting or adjoining) with family. Will I need to "uncheck-in" to have that request honored? I'm staying at POR - should I cal

    Hi Nicole!

    Disney’s Port Orleans Resort – French Quarter and Disney’s Port Orleans Resort – Riverside are two of my very favorite resorts. To me when I enter these Resort Hotels, they feel so warm and welcoming. The atmosphere reminds me of being in the south and I have found the Cast Members to be very friendly and kind.

    When we travel to the Walt Disney World Resort we typically travel with my in-laws. They stay in a separate room and we always request that we have adjoining/connecting rooms. It has been my experience that whether you complete the Online Check-In process or wait until you arrive to your Resort hotel, there are no guarantees for requests on connecting or adjoining rooms. When you make a request, the possibility of that request is based on availability at the time of your check in and stay.

    Whenever I have requested a connecting/adjoining room, I always call the reservation line and have a Cast Member make a note on my reservation of that request. I also give the Cast Member the other party’s reservation number so that the two reservations can be linked.

    Once I arrive to the resort whether or not I have checked in online, I ask the Cast Member that is helping me if they were able to give us a connecting room. If the answer is no, I do ask if they could check to see if any are available. There have been times that they were not able to accommodate my request but they did put forth their best effort in trying to accommodate us. If they were not able to give us connecting rooms, we often have been placed very close to each other and sometimes even next door to each other.

    I hope that you will be able to be “connected” to the other party you are traveling with! Have a magical time!


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Meet the Panelist: Heather, New York

Hi there! I'm Heather from Buffalo NY, a planDisney Alumni and proud mom of three. By day, I'm an oncology nurse, but my heart belongs to Walt Disney World. Having navigated the parks with babies, toddlers, tweens, teens, and multigenerational groups, I live to turn dreams into magical vacations. When I'm not exploring the wonders of Walt Disney World, you'll find me sailing the high seas on Disney Cruise Line. Adventure awaits - let's make your Disney dreams come true!  Learn More About Heather

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