Hi Shona,
Welcome back to the Disney Parks Moms Panel, and thank you for your question. Beauty and the Beast is one of my favorite Disney movies, and I always feel the magic when my family dines at
Be Our Guest Restaurant.
Shona, it’s a great question because Be Our Guest Restaurant is unique: it’s a Quick-Service dining location for breakfast and lunch, and then transforms into a
prix fixe Table-Service restaurant for dinner. No matter what time you dine at the Beast’s Castle, you’re in for terrific hospitality from the dishes (after all, you’re their Guest) and delicious food.
During breakfast and lunch, when the restaurant is a Quick-Service restaurant, gratuities are not expected – in fact, they’re not really practical. You’ll find your seat, and while a Cast Member will bring your food, it is more of a self-service experience. Should you receive exceptional service, gratuities are always appreciated, but I’d bet most Guests do not tip during breakfast or lunch there.
One of my very favorite ways to show appreciation for world-class service at Walt Disney World is to tweet @WDWToday using the hashtag #CastCompliment. Share the Cast Member’s name, where you encountered the great service, and any other details to tell the story. You’ll usually see a tweet within the next few days with a photo of your Cast Member receiving the Cast Compliment, which always feels wonderful to me.
Have an enchanting time dining in the Beast’s Castle, Shona!
Wishing you a magical vacation,
Robyn