Cinderella Castle 50th Night
  • On Oct 31, 2022
    Janice from MN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My granddaughter has an unlimited pass. How can I find it? For future use

    Hi Janice,

    Welcome back to planDisney and thank you for your question! 

    Janice, it sounds like you may be looking to see where the Annual Passes are saved? If your granddaughter has her own My Disney Experience account or if her Pass sits in a guardian’s account, the easiest way to find it is by using the My Disney Experience mobile app to see if it’s linked. 

    To do this, simply have her log into the My Disney Experience mobile app, then select the three horizontal lines on the right corner. On the next page, select “Tickets & Passes” and on the following page, if it’s linked, you should see her Annual Pass (and any other tickets that may be linked). If it shows up in the app, that means it’s ready to be used to book Disney Park Passes and head into the Theme Parks!

    If for any reason her Annual Pass isn’t linked to an account, you can always do so by adding the confirmation number from the original purchase into My Disney Experience or the My Disney Experience mobile app. If you need further information or other details about Annual Passes and how they’re linked, you and your granddaughter can always call the My Disney Experience, MagicBand and MagicBand+ or Annual Passholders help desks. 

    I hope this “Bit By Bryanna” is useful as you begin to prepare for your trip next year. If you have any other vacation or planning questions in the meantime, please feel free to reach out, I’m always happy to help!

    The Magic Is Calling,

thumbnail image for Bryanna

Meet the Panelist: Bryanna, North Carolina

Welcome to planDisney! My name is Bryanna and I am a "Disney-lifer". I have traveled to the Walt Disney World Resort since my toddler years and I have not been able to get enough of the magic. Whether we are at the one of the Walt Disney World Theme Parks or a Disney Resorts Collection Hotel, it is a way to escape every day life. I have planned many family vacations and now it is my turn to help you. Through my experienced lens, I take joy in being a part of your magical journey! Learn More About Bryanna

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