Le Carrousel de Lancelot Disneyland Paris Attractions
  • On Dec 1, 2025
    Gloria from Paris Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Goodmorning, I've two flex ticket and I was planning to come tomorrow but unfortunately I cannot anymore, I guess if it will possible to change the name for one of the two tickets, and if it's possible can you explain me through which way? Thx

    Bonjour and Bienvenue, Gloria! 

    Thanks for stopping by planDisney with your question!

    I'm so sorry to hear that you are unable to visit Disneyland Paris as planned. I recently had to cancel a visit to Walt Disney World Resort, so I know just how disappointing it can be to postpone a magical vacation, especially during the holiday season. 

    I see that you're hoping to assign your ticket to a different Guest  — how generous! — but unfortunately, most Disneyland Paris theme park tickets are nontransferable. Because of this, it is not currently possible to change the assigned name on a ticket via the Disneyland Paris app, website, or by phone. You can, however, contact the Client Relation Center to have a Disney agent record the new Guest's name in the system and associate it with your ticket. Then, you'll need to provide the new Guest with a signed letter indicating your consent to the ticket transfer — be sure to include both of your names — so that they can present it to Cast Members upon use of the ticket if requested at the theme park's entrance. 

    I hope this clears things up for you, Gloria, and that you're able to head back into the magic so very soon. Don't forget that Disney Adventure World will officially become a part of Disneyland Paris on March 29, so 2026 will be a great year to make some magical memories!

    Thinking Happy Thoughts,
    Lizzie
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Meet the Panelist: Lizzie, Georgia

Oh, hi! Lizzie here - a wife, dog mom, and 'Disney adult' perpetually planning my family's next magical vacation. My happy thoughts include Walt Disney World snacks, character hugs, photo ops, and balloons on Main Street, U.S.A. Whether you're planning to visit with friends or with family, for a week or a weekend, to splurge or to save, I'm here to help you embrace your inner hakuna matata as you stroll through The Most Magical Place on Earth with your favorite Mickey-shaped snack in hand!
Learn More About Lizzie

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