Woman in wheelchair shopping with friends; Disney Springs
  • On Sep 28, 2024
    Natasha from MB Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Good morning ☀️ Can you tell me which Resorts have hard flooring throughout? Our son is in a manual wheelchair and finds it VERY difficult to roll on carpet. We prefer Moderate or Deluxe, but open to Value if no other options. Thanks!

    Hi Natasha, and a very warm welcome to planDisney!

    I’m delighted to hear that you’re planning a stay at a Disney Resort hotel, and even more thrilled that so many of the updates across the resorts now include hard flooring! This really helps Guests like your son navigate more easily, making sure everyone in your family can enjoy the magic.

    The magic of Disney is that they ensure every Guest, including those with mobility needs, has an unforgettable stay. All Disney Resort hotels provide accessible pathways from the moment you arrive, leading seamlessly to lobbies, restaurants, pools, shops, and other amenities. And of course, the accessible Guest rooms are designed with comfort in mind, so you and your family can relax and focus on enjoying the magic.

    To ensure your stay is perfect for your whole family, I highly recommend reaching out to the wonderful Cast Members at Disability Services. They are always ready to help secure the most suitable room and ensure all your accessibility needs are met. You can contact them at (407) 939-5277 or via email at disability.services@disneyparks.com.

    Here are a few resorts I've stayed at that might be a great fit for your family:
    Disney's Coronado Springs Resort (Moderate)
    Disney's Riviera Resort (Deluxe) 
    Disney's Grand Floridian Resort & Spa (Deluxe) 

    Natasha, you’re set for a holiday filled with pixie-dusted memories. I hope your stay at the Most Magical Place on Earth is everything you’ve dreamed of! Should you need more assistance with planning, we’re always here to help at planDisney.

    Have a magical day, 
    Louise 
thumbnail image for Louise

Meet the Panelist: Louise, United Kingdom

Welcome to planDisney! I'm happiest in perpetual planning mode for our next Walt Disney World trip - it's my chance to catch a bit of Disney magic in-between visits.

Walt Disney World provides the ultimate sense of escapism! I understand how much guests want to get out of their trip, especially when travelling internationally. Please let me help you prepare a 'practically perfect in every way' journey so you can be truly whisked away by Disney magic!

Learn More About Louise

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