Cinderella Castle 50th Day
  • On Nov 9, 2022
    Ana carolina from Sao Paulo Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Good morning. I have a reservations for the parks. My flight was canceled due the Nicole storm. I did some modifications before, so I’m not able to modify the dates again. We are fine to miss the reservation on nov, 11, in Epcot Center. How can I procede?

    ¡Hey there, Ana Carolina! Welcome to planDisney, and thank you for stopping by with your question. It is with deepest pride and greatest pleasure that I get to help you out today!

    In your particular case, I think that it would be best for you to speak to a friendly Cast Member over at (11) 4700-2835. I'm sure that they'll have some tricks up their sleeves to help you modify your reservations and get you on your way to the magic in no time!

    Ana Carolina, keep in mind that the amount paid for any unused, expired Walt Disney World Resort Theme Park tickets may be applied towards the purchase of new tickets at the current price, so long as the new ticket purchase price is equal to or greater than the amount paid for the original tickets. I'm only telling you this just in case you're not able to make it to Orlando for your magical vacation later this week! If you do make it, however, please note that the amazing Cast Members over at the Help Center team will help you sort your reservations out in no time.

    If you do end up having to miss out on one vacation day because of your flight cancellation, I would also encourage you to ask the Cast Member you speak to about your options. In the past, they have helped me apply missed 1-Day credits for future Theme Park tickets and Special Events tickets (like Mickey's Very Merry Christmas Party)!

    I truly hope that you're able to get to the Most Magical Place on Earth safe and sound, Ana Carolina. If you have any other questions in English or in Portuguese, you know just where to find us! Until then, have a magical rest of your day.

    Warm hugs,

    Ana Paula
thumbnail image for Ana Paula

Meet the Panelist: Ana Paula, Mexico

¡Hola from Mexico City! I love to sing, hang out with my dogs, listen to Disney music, read, and watch Frozen on repeat. I am also an English teacher, and I love surprising my students with pixie dusted lessons and warm hugs whenever I can! I am thrilled and excited to share my knowledge about EPCOT and the rest of the Walt Disney World Resort–in English and Spanish–with you. ChEARS! Learn More About Ana Paula

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