Hocus Pocus Villain Spectacular; Mickey's Not-So-Scary Halloween Party; Cruella
  • On May 24, 2025
    Heather from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Good morning, I purchased 4 MNSSHP tickets on Thursday morning. All 4 tickets appear in the app, but it seems I can only save 2 of the 4 to my wallet. Is it because the 2 that cannot be transferred do not have the app? How do I get them into my wallet?

    Welcome, Foolish Mortal, to planDisney.

    It’s so nice to meet you, Heather, and I’m happy to hear that you will be attending this year's Mickey’s Not-So-Scary-Halloween Party. I am too! It’s going to be a chill-ing good time, that’s a fact! 

    I’ve recently run into a similar situation with my husband’s water park ticket. I was able to add my ticket, and my two little ones' tickets to my wallet using Disney MagicMobile Service, but not his. I believe the reason is that he has his own My Disney Experience account. Do those in your party have their own account? Even if they don’t have the app on their mobile devices, they still might have an account. Basically, if the ticket belongs to someone that you do not manage, they will need to download it themselves. The good news is that once they download their MagicMobile pass, they can share it with you! That way, you can be the keeper of tickets. That’s what I am in my family. As well as the planner, guide, and tip provider.

    Speaking of tips, I have a few for this haunting event! Number one, bring an extra bag to store all the delicious treats you will be collecting during the party. There will be so much to enjoy between the four of you. Number two, read the costume guidelines before planning your outfits for the evening. And number 3, have fun and take so many photos!

    Heather, I hope this helps so that you can go back to planning for this spooktacular event. If you’re still running into difficulties accessing your ticket, I recommend giving the My Disney Experience team a call! A Cast Member there will be more than happy to provide additional troubleshooting over the phone. After that, it's just a matter of counting down until you can be added to the 999 Happy Haunts who reside in the Haunted Mansion. 

    There's always room for one more,

    Shantel 

thumbnail image for Shantel

Meet the Panelist: Shantel, Alabama

Hi ya Pals! I'm Shantel, an Army wife and mom of two. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip. One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! 
Learn More About Shantel

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.