Mickey and Minnie Statues in Front of Fireworks
  • Sep 3, 2023
    Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Good morning! We are planning a trip to Disney...my son is autistic and requires a stroller...are we able to use a wagon stroller with a letter from his physician?

    Hi Guest! Welcome to planDisney.

    November is a great time for the family to visit Walt Disney World Resort. Often you will catch both fall and Christmas decor. Truly, the best of both magical times at the house of the mouse. Your visit is also in time to experience the EPCOT International Food & Wine Festival.

    You bring a very good and important question for your vacation. While stroller wagons are on the list of prohibited items per the Walt Disney World Official Park Rules, every once in a while you will see them in the parks with "red tags" indicating an exception has been made by security at the gates for families with special needs children. I cannot guarantee your acceptance, but I can encourage you to contact Disability Services at (407) 560-2547 or email disability.services@disneyparks.com for further clarification.

    I do encourage you to pre-register for a Disability Access Service (DAS) Pass via video chat anywhere from 30 to 2 days before your vacation. This program will reduce wait times in traditional queue lines that may be triggering for your son. If you miss your pre-registration chat, simply stop by any Guest Relations inside of the theme parks for a quick qualifying interview. Here is a list of select attractions available with Disability Access Service (DAS).

    Keeping it Magical,
    Cindy
thumbnail image for Cindy

Meet the Panelist: Cindy, Louisiana

Hey Guys, I'm Cindy (not the one from the castle) but a simple girl from Louisiana. I'm ready to help you navigate all things Walt Disney World Resort. Especially, if you love EPCOT festivals, adult trips, girls weekend getaways and my favorite runDisney weekends. So send me your questions, I'm here to help. Learn More About Cindy

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