Disney Springs Guests
  • On Aug 24, 2022
    Heather from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Good Morning I do not wish to renew my Disney annual pass. I was told at the time of purchase I could cancel my renewal if I no longer wanted it. I can't find that link anywhere to cancel the renewal. Please help. Heather

    Hiya Heather!

    Welcome to planDisney, and thank you for stopping by to ask us this question! One of my favourite things about the Disney Parks is that there is truly something for everyone, so you can use or purchase whatever best fits your needs. This is especially true with theme park tickets, so I am sure you will be able to find another way to experience the magic real soon!

    You are correct that you do not have to keep your Annual Pass if you no longer want to use it. Annual Passes do not automatically renew without your approval, so you can let your Pass expire. Otherwise, you can also ask a Cast Member for help by calling (407) WDW-PASS or (407) 939-7277 or submitting an online form. Cast Members truly are real-life fairy godparents, and I always go to them whenever I have questions! 

    Now, while you may not be able to access the special offers available for Annual Passholders,  you may still be able to benefit from special offers for Florida Residents! Indeed, Florida Residents have access to special-priced tickets. All you have to do is provide proof of your Florida residence while purchasing your tickets. Valid proof includes Florida state IDs, proof of current mortgage, bills or mail no more than two months old. If you have a valid Florida driver's license, state-issued ID card or Florida-based military ID, you will even be able to upload those proofs of residence online to skip the line at Guest Relations on your next visit! Remember that all Guests using tickets purchased with the Florida resident discount must show proof of residence.

    I hope this was helpful, Heather, and that you will be able to experience the Disney magic again real soon. If you have any other questions or need suggestions for your next visit, please don't hesitate to reach back out. We are always happy to help! 

    Have a magical day, 

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Meet the Panelist: Ariane, Quebec

Hello humans! My name is Ariane and I am a French-speaking Walt Disney World Resort lover from Montreal, Canada! Since the cold does bother me (sorry Elsa!), the Walt Disney World Resort has become my second home. If you need any help planning the most magical vacation from Canada or finding the most Instagrammable spots and treats, I'm your gal! I cannot wait to help you chase the wind and touch the sky on your next Disney vacation! Learn More About Ariane

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