Tiana and little girl at DLR
  • On Mar 8, 2024
    Khadijah from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Good morning, I’d like to make adjustments to my email address and locate how to find key pass. There are two accounts associated with the email.

    Greetings, Khadijah! Welcome to planDisney where it's our pleasure to help all your Disney vacation planning dreams come true! 

    It sounds like this is a good opportunity to speak with a Cast Member about your specific Disney account, especially if there's any mixup between the email address associated with your account! You'll definitely want to get that corrected so you can receive any ticket purchases or theme park reservation confirmations by email. My suggestion is to reach out to Guest Services using the phone directory and they'll be happy to help you with your account details.

    I hear you're also interested in finding out more information about the Magic Key program, or if you've already purchased your own Magic Key Pass, perhaps you are looking for where to locate this in your account settings. I'll be happy to walk you through that. Once you've figured out the credentials for the correct Disney account (linked with your Pass), simply log in and select "My Disneyland." There, you'll be able to see "Memberships & Passes" section where any current memberships and Magic Key Passes will be listed. You can also use this page to link any new tickets or passes that you'd like to have associated with your account. 

    I hope this is a helpful set of tools, Khadijah. And, I hope you are able to get all the details with your accounts sorted so you can continue planning your next magical trip to Disneyland Resort soon! If we can help with this process, or if you have other questions that come up, please come on back to planDisney anytime! We'd be happy to see you again soon.

    Wishing you Wondrous Journeys,
thumbnail image for Tishra

Meet the Panelist: Tishra, Washington

From my casita to yours, welcome to planDisney! I'm Tishra, a Spanish-speaking Colombian American living in the Pacific Northwest. I'm a college professor, a happy wife, and a mom to two little girls who hold magic in their hearts as much as their parents do! Our family believes in celebrating every milestone, from life's biggest moments to all the details in between. If you want to commemorate something special with a Disneyland Resort vacation, I'm here to help you out in English or Spanish. Learn More About Tishra

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