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Father and daughter on Dumbo
  • On Apr 21, 2021
    Holli from WI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Good morning! My family and I are planning to attend WDW in 3 weeks and have tickets and a park reservation for the 18th. However, due to medical reasons my father is nolongwr able to come. Can you tell me what my options are regarding his ticket please?

    Hello, Holli! Welcome to planDisney, where it will be my pleasure to assist you with your upcoming Walt Disney World vacation! I am so sorry to hear that your father will not be able to make the trip. Now more than ever, Walt Disney World is committed to making sure that everyone can visit at a perfect time for them. I reached out to Guest Relations regarding your concern, and they recommended that you contact Ticket Services via telephone at  407-W-DISNEY (407-934-7639), where they would be more than happy to assist you!

    Holli, I am so glad to hear that you have made Park Pass Reservations! You should easily cancel your father’s via your My Disney Experience mobile app or on the Walt Disney World website.  If you have not already done so, please review the Experience Updates pages to read the latest information regarding the availability of experiences and attractions at Walt Disney World! These pages also include lots of information about safety measures in place to ensure happy times for all! Please also know that we are always here for you and happy to help with all your planning needs!

    See ya real soon!
     
    -Clara
     
thumbnail image for Clara

Meet the Panelist: Clara, Ohio

Hi, friends! I'm Clara, a Pediatrician from Cincinnati, OH, a mom to two Disney-loving boys and married to my college sweetheart.  As a native Spaniard and Spanish speaker, my happiest early memories of life in the United States were formed at Walt Disney World. I love to find ways to sprinkle some R&R and good food among the hustle and bustle of our Disney vacations, and I would love to help you do the same! Learn More About Clara

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