• On Jan 19, 2019
    Carlette from MD Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Good morning, Where is the Disney Ground Transportation located once we get off the plane and retrieve our luggage in San Juan PR airport?

    Hi Carlette!

    Welcome to the Disney Parks Moms Panel!  I am so excited for you and your upcoming Southern Caribbean Disney Cruise Line vacation.  I am sure you are looking forward to the warmer weather you’ll have there, and it will be a nice break from the cold winter back home.  My family sailed through the Southern Caribbean last January and even though we don’t get super cold winters in Texas, it was certainly a welcomed escape.

    When we traveled to San Juan last year, we were not exactly sure what to expect as Hurricane Maria had brought so much devastation to the country just a few months prior.  We were so surprised to find the Luis Munoz Marin International Airport to be recently redone.  We were unsure of the airport situation prior to flying in, but it was a lovely airport to fly into and very comfortable as we ended up having a delay on our departure day resulting in a longer than anticipated wait at the airport before flying home.  I am sure that in the past year even more has been done to it to even further welcome Guests!

    From my experience using Disney Cruise Line’s Ground Transportation, there is usually a representative with a sign waiting for you as you exit the baggage area to direct you to the shuttle.  Since we did not use Disney Cruise Line’s ground transfers when we arrived in San Juan, I contacted Disney Cruise Line to see if there was any other information to provide you before your arrival.  Since meeting points are always subject to change, its recommended that you contact Embarkation Guest Services at (800) 395-9374 to get the most up to date information for your transportation.

    Wishing you a magical adventure at sea filled with WONDER and many memories!

    Happy Sailing!
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Meet the Panelist: Stephanie, Texas

Hello from Texas!  I am a stay-at-home mom to two young boys and a Disney Cruise Line addict!  In my circle of friends and family I am the one that people reach out to for information on Disney vacations.  My family loves seeing the world aboard Disney's amazing ships and I look forward to helping you plan your own magical Disney Cruise Line vacation!   Learn More About Stephanie

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