Hey there, Kate, and welcome to planDisney! Your Walt Disney World vacation will be here before you know it, and I can tell that you’re getting excited about it! It’s awesome that you already know you need more time in the Theme Parks! I like the way you think.
Kate, you can manage many changes to your reservations right from your
My Disney Experience Account online. If your tickets were purchased as part of a Disney Vacation Package - which includes a
Disney Resorts Collection hotel stay - you will need to select the
Change Reservation option under the
My Plans, Reservations, and Tickets section of your online account. Scroll down to the Theme Park Tickets section and click the
Change link. Keep in mind that if your Theme Park Tickets already have
Genie+ added, the system may remove it automatically as you make the changes since Genie+ is no longer available as a pre-arrival add-on. If you fall in this bucket, I recommend speaking with a Cast Member at (407) 939-1936 to see if they can make the changes to your account without removing your Genie+ Service. If your tickets were not purchased as part of a vacation package, you can still make the change in your My Disney Experience account. But if you fall into the Genie+ category again, speaking with a Cast Member is your best bet. Additionally, these changes will require full payment at the time of checkout.
I hope this helps, Kate! If you have more questions while planning your vacation,
stop back by and let me know!
You’ve got a friend in me,
PG