Cinderella Castle 50th Day
  • On Nov 6, 2021
    Christine from MN Asked

    Good morning! If we add Genie plus onto our vacation package, if we decide to cancel or decide we don't want Genie plus, does it get refunded? Thank you!

    Hi Christine!

    Welcome to planDisney, where we love helping Guests like you with answers to their Disney vacation questions. You ain’t never had a friend like me, Christine, and I would be happy to help you with an answer! I am so excited to hear that you are planning a Walt Disney World vacation.

    The new Genie+ service will allow you to save time waiting in line using the Genie+ Lightning Lane Entrances. Since Genie+ is an add-on feature to your theme park tickets, it will be included in the refund policy for vacation packages. If you cancel a vacation package more than 30 days prior to arrival, there are no cancellation penalties, and you will receive a full refund (unless you purchased Travel Protection). If you cancel within 29 to 2 days prior to your arrival date, a $200 penalty per room, plus any cancellation fees assessed by other suppliers. If you cancel your reservation 1 day prior to your arrival date, the vacation package is non-refundable.

    I hope this information helps you book your vacation package with confidence, and you have an unforgettable vacation in The Most Magical Place on Earth! While we don’t grant wishes here at planDisney, we do love helping you with answers to your vacation questions, so please stop back by any time we can help answer yours.

    -Angie
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Meet the Panelist: Angie, Florida

Hi! I'm Angie, an Air Force wife from The Sunshine State! I am so happy to share my love and passion for travel, Disney vacation planning, and the magic of a Disney Vacation Club Membership. My family and I have been enjoying our Vacation Club Membership since 2012 and have discovered a whole new world by taking incredible Walt Disney World vacations, cruises on Disney Cruise Line, and have even made a trip to Disneyland Paris. I would love to help you experience the most magical vacation possible!  Learn More About Angie

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