Mom; daughter; girl wearing large yellow floppy hat; at pool; waterslide
  • On Apr 2, 2024
    Lori from MB Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Good day. If I purchased a vacation package with Genie Plus for Disneyland and need to cancel. Is Genie plus refundable as well? I can't seem to find a straight answer. Thank you!

    Hi there, Lori!

    Welcome, and thanks so much for visiting planDisney. I hope you’re looking forward to your vacation at the Happiest Place on Earth and that your question is only hypothetical, but I do understand that plans change so cancellations are sometimes necessary. 

    If you cancel a Disneyland Resort Vacation Package purchased from the Walt Disney Travel Company 30 days or more prior to your arrival, the full amount paid will generally be refunded, with the exception of possible cancellation fees assessed by third party hotels and non-refundable travel protection plan costs. If a cancellation is made between five and 29 days prior to arrival, a cancellation fee of $200 will be subtracted from your refund, in addition to any hotel cancellation fees and non-refundable travel protection plan costs as mentioned previously. For cancellations made four days or less prior to your arrival, the full price of the package (including the amount paid for theme park tickets) is non-refundable. Since Disney Genie+ service is an add-on feature of your theme park tickets, it’s included in the vacation package refund policy if the cancellation is made at least five days prior to your check-in date.

    I hope this answers your question, Lori, and that you’re able to enjoy a pixie-dusted vacation at the Disneyland Resort soon! Please don’t hesitate to write back with any other questions you may have as you continue planning. 

    Wishing you magic,
thumbnail image for Courtney

Meet the Panelist: Courtney, California

I'm a lifelong Californian who's been making magical memories at the Happiest Place on Earth since I was a little girl! Now that I'm the mom of a spirited son and daughter, I love seeing the Disneyland Resort through their young eyes. Our family is perpetually planning our next Disney Parks adventure, and I'm excited to help make your dream vacation a pixie-dusted reality too! Learn More About Courtney

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