Hello and welcome back to planDisney, Lauren!
First, let me say that you will enjoy your meal at
50’s Prime Time Cafe at
Disney’s Hollywood Studios! It feels sort of rebellious to be able to watch T.V. while you eat your meal because that was a no-no when I was younger, but to watch T.V. and enjoy my favorite dish (Mom’s Old-fashioned Pot Roast), is a memorable experience for sure.
I have experienced what you have described in the past. Have you checked the reservation via
My Disney Experience from your computer or mobile app? The reservation did not appear on the mobile app but showed up when I searched from my computer. I even called, and sure enough, the reservation was still in place. Try checking it from a computer (or vice versa), and if it does not appear, I recommend calling Website Support at (407) 939-4357, and a cast member will be able to assist you. If your situation is similar to my own, I am sure it is still in place.
Please return should you have additional questions; we are here to help.
Have a magical meal.
Raquel