• On Mar 29, 2021
    Robin from NM Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Good Afternoon! I won two tickets to Disneyland in a raffle just before the COVID health order closed the park down. My tickets expire in July 2021. I do not live in CA. Is there a way for me to get an extension on these two tickets? Thank you!

    Hi, Robin!

    Welcome to planDisney, and thanks for sending us your question about tickets at the Disneyland Resort. You may have heard about the planned reopening of Disneyland Park and Disney California Adventure Park on April 30, 2021. You’re probably as eager as I am to walk down Main Street, U.S.A. and lay eyes on Sleeping Beauty Castle!

    I’m not exactly sure what type of theme park tickets you have on hand, but some ticket expiration dates have been extended. Unused non-promotional single-day tickets that originally expired on December 30, 2020 or March 31, 2021 will have the expiration date extended to December 16, 2021. Unused non-promotional multi-day tickets that were set to expire on January 12, 2021 or April 13, 2021 will be granted an extended expiration date of December 16, 2021, and each ticket will expire 13 days after it is first used or on December 16, 2021-- whichever occurs first. 

    Since the expiration date you mentioned doesn’t match the ones I listed here, I suggest that you link the tickets to your Disney account on Disneyland.com or the Disneyland mobile app to check the current expiration date. Expiration dates for tickets eligible for an extension should be updated now.  If you have any issues with linking your tickets or have more questions, you can call the ticket helpline at (714) 781-4636 to speak with a Cast Member who can provide live, personalized assistance.

    I hope this information helps, Robin, and that you’re able to enjoy a pixie-dusted visit to the Happiest Place on Earth soon!

    Wishing you magic,
    Courtney
thumbnail image for Courtney

Meet the Panelist: Courtney, California

I'm a lifelong Californian who's been making magical memories at the Happiest Place on Earth since I was a little girl! Now that I'm the mom of a spirited son and daughter, I love seeing the Disneyland Resort through their young eyes. Our family is perpetually planning our next Disney Parks adventure, and I'm excited to help make your dream vacation a pixie-dusted reality too! Learn More About Courtney

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