• On Sep 6, 2022
    Timothy from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Good afternoon! is Resort Hotel Delivery and Souvenir pickup still unavailable in the parks? My wife and I are celebrating our 25th anniversary at Disney later this month and this service has always been a big help. Thanks!

    Hi Timothy!

    From all of us at planDisney, happy anniversary! You and your wife picked the perfect place to celebrate your silver anniversary and it will be a joint party as you’ll be able to join the Walt Disney World 50th Anniversary Celebration during your visit. I definitely recommend that you add Memory Maker to your trip so you can capture all of the EARidescent moments you enjoy during your celebration vacation!

    I absolutely agree with you that Resort Hotel Delivery is an awesome benefit of staying at one of the Disney Resort hotels. It’s so nice to use the service to pick up the souvenirs you’ve purchased in the theme parks from your hotel gift shop, so you don’t have to carry them around the park all day. Souvenir Pick-Up is also a great option, where you can pick up merchandise you've purchased throughout the theme park from the front of the park before leaving at the end of the day. Unfortunately, both Resort Hotel Delivery and Souvenir Pick-Up are currently still unavailable. I’m hoping that these services return soon because they make Guests’ lives so much easier. I recommend that you follow the Disney Parks Blog as your trip approaches and hopefully, we will hear about the return of these merchandise services soon.

    In the meantime, you can use Home Delivery to ship packages directly to your home via UPS or FedEx for an additional fee. Or, if you’ll be transporting your packages back to your hotel yourself, you could always rent a locker in the theme park to hold your goodies during the day and then retrieve them before you return to your vacation “home.”

    Timothy, come back to see us if we can help you again before your trip! T-T-F-N, ta ta for now!

thumbnail image for Crystal

Meet the Panelist: Crystal, Colorado

Hi! I’m Crystal and I’m a wife and mommy to three little Mouseketeers. My husband and I have been enjoying Disney Parks since before we were married, and now we take our children to see Mickey and the gang as often as we can, while  managing my oldest son's food allergies. Planning is key for my family to ensure that everyone has a safe and fun trip to our favorite place and it can be just as exciting as the trip itself. I can’t wait to help you plan your next adventure there, too! Learn More About Crystal

Related Video

  • thumbnail image for A Look Inside The Haunted Mansion Ballroom | planDisney Podcast - Episode 3

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.