EPCOT Disney 100; new lights; stars; ball
  • On Aug 26, 2023
    Robert from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Good afternoon! I recently moved to Florida and wish to upgrade my Annual Pass, however it is still using my old address! Is there a way for me to fix this, even after I have edited my address on the main account? As I have done what the FAQ says. Thanks!~

    Hi Robert and welcome to planDisney!

    Congratulations on your move to Florida!  I love living in the Sunshine State and being a Walt Disney World Passholder.  I have been visiting the parks since I was a little girl, so having the flexibility to visit as often as possible with my own family is fantastic.  We are always up for a day trip, weekend or longer vacation to see Mickey Mouse whenever it's possible.

    The spot to make an address change on the Walt Disney World website is on the profile page.  To access this, hover over the "My Disney Experience" tab on the top right of the main page and then click on "Profile" at the top of the drop down menu.  Click on "Account Settings" and then you should be able to edit your home address under the "Address Book" section.  If those are the steps you have followed and are still having issues, I suggest giving a friendly Cast Member a call so they can access your account and assist you further.  

    If you are planning on upgrading your annual pass to one that has a Florida resident discount, you will need to provide proof of residency to do so.  Since it sounds like you are wanting to upgrade your pass before its expiration date, you may have to do this on the phone with V.I.Passholder Support since you will be going from a non-Florida resident pass to a Florida resident pass.  If that is the case, a Cast Member will be more than happy to help you do that as well.

    Please stop back by and visit if you have any additional vacation planning questions.

    Have a magical day!
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Meet the Panelist: Leslie, Florida

I am a stay-at-home mom and wife from Florida who loves to take advantage of every bit of what Walt Disney World has to offer.  From our wedding to birthdays, my family loves to celebrate any occasion at Disney World.  Learn More About Leslie

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