Hi Robert and welcome to planDisney!
Congratulations on your move to Florida! I love living in the Sunshine State and being a
Walt Disney World Passholder. I have been visiting the parks since I was a little girl, so having the flexibility to visit as often as possible with my own family is fantastic. We are always up for a day trip, weekend or longer vacation to see Mickey Mouse whenever it's possible.
The spot to make an address change on the Walt Disney World website is on the profile page. To access this, hover over the "My Disney Experience" tab on the top right of the
main page and then click on "
Profile" at the top of the drop down menu. Click on "Account Settings" and then you should be able to edit your home address under the "Address Book" section. If those are the steps you have followed and are still having issues, I suggest
giving a friendly Cast Member a call so they can access your account and assist you further.
If you are planning on upgrading your annual pass to one that has a Florida resident discount, you will need to provide
proof of residency to do so. Since it sounds like you are wanting to upgrade your pass before its expiration date, you may have to do this on the phone with
V.I.Passholder Support since you will be going from a non-Florida resident pass to a Florida resident pass. If that is the case, a Cast Member will be more than happy to help you do that as well.
Please
stop back by and visit if you have any additional vacation planning questions.
Have a magical day!
Leslie