• On Mar 30, 2022
    Toni from UT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have gone through the full process of purchasing tkts, but then it just takes me back to the main page just before I finish the checkout. It never asks for any type of payment. Im not sure what to do, and I hope it's not charging me somehow.

    Hello, Toni!

    Thank you very much for stopping by! Let me see if I have some advice that may help you, okay?

    My first instinct is to suggest that you update your browser or switch to a new one. You could be using something that's not perfectly compatible with the Disneyland Resort's website, which could be the issue. I would also suggest clearing your cache. 

    You can also try using the Disneyland Mobile App. You can purchase tickets through the app, and you may be able to complete the purchase through your smartphone. After downloading it and logging in, simply tap the plus sign in the bottom center of your screen and select "Buy Tickets and Passes." 

    If these options don't solve your problem, you can also call the Disneyland Resort to make your purchase over the phone. The best number for this is (714) 781-4636, and the Cast Members will be able to assist you. 

    I hope these ideas help you secure your tickets and park reservations to visit the Disneyland Resort, Toni! 

    May the magic be with you, 

    Julie

     
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Meet the Panelist: Julie, California

Hi! I am Julie, a Brazilian brand strategist, and amateur cook. I grew up in Brazil, but I currently live in California. I dreamed of visiting the Disneyland Resort and the Walt Disney World Resort since I was a little girl and now I love to help others enjoy the magic as much as I do. Being an all-things-Disney nerd and Disney Vacation Club member, I'm here to help you find the perfect hotels, park events, and seasonal festivals to make your trip a memory to cherish forever! Learn More About Julie

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