large family coming out of Cinderella Castle; multigenerational; boys
  • On Jan 18, 2024
    Chelsea from BC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can we go to the ticket center at Disney Springs to show our proof of Canadian resident for our tickets or does it need to be done at an actual park?

    Hi there Chelsea, welcome back to planDisney! It's always great to chat about the Most Magical Place on Earth with a fellow Canadian. 

    Great news Chelsea, you don't need to worry about heading to a Ticket Window or Guest Relations at the theme parks and have to use your park time to get your Canadian resident tickets validated. Instead, you can activate your tickets at the Disney Springs Welcome Center before your first visit to the theme parks. This is a great way to avoid any delays and you can start your day upon arrival at the Park! Please be sure to have your Canadian Passport in hand as your government-issued photo identification. 

    Tip: The Disney Springs Welcome Center is located near the center of Disney Springs (if you are arriving by personal vehicle, the closest parking garage is the Lime Garage). The Welcome Center is right across from my favourite burger restaurant at Disney Springs: D-Luxe Burger. They have the best dipping sauces for fries, you won't be disappointed if you give them a try!

    I hope this information helps with your planning for your upcoming trip. Feel free to reach out to us here planDisney if you have any more questions!

thumbnail image for Candace

Meet the Panelist: Candace, Ontario

Bonjour! I'm Candace, mom to four daughters, wife and Early French Immersion teacher from Ottawa, ON, Canada. We're a family of explorers who are full of curiosity and seek to find the magic in the smallest moments of the day. The Disney Vacation Club allows us to explore many Disney Destinations with the flexibility to choose a Resort that fits our travel party whether traveling with family or friends. I can't wait to help you plan an adventure of your own! Learn More About Candace

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.