Girl; AA; Mickey Mouse Plush; Disney Springs; World of Disney; in costume as Minnie Mouse
  • On May 9, 2024
    Bernabe from doncaster Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    we go in september with offer two $200 dollar gift cards included with our booking along with $600 dollars of merchandise/dining credit, I've read that I have to go pick her up at Disney Springs with my voucher but i didn't received any voucher.

    Hi Bernabe!
    Welcome to planDisney.

    It's always a pleasure to welcome my fellow guests from the UK, and I'm pleased to see you included one of the special offers when you made your Walt Disney World holiday reservation for this year.

    If you booked directly with The Walt Disney Travel Company International, your Disney Gift Card(s) will be a physical card available for collection from Disney Springs at the World of Disney store when you arrive.   You will need to take your promotional Gift Card voucher with you, along with some form of photo ID (your UK driving licence or passport will be fine).  Ask any Cast Member where you can collect your Gift Cards - you will be directed to a different desk than the usual check-out locations.  The Walt Disney Travel Company usually sends documents around two weeks before your holiday (their phone number is UK freephone 0800 169 0730).

    If you made your holiday booking with another UK tour operator, please contact them directly for details of how your Disney Gift Card will be sent to you.

    Your Disney Gift Cards can be used at locations in the four theme parks, Disney Resort hotels, and Disney-owned restaurants and shops at Disney Springs (and a few other non-Disney places - please check at the till to be sure).  You can check your Disney Gift Card balance at any time on the website. 

    Your Dining and Merchandise Credit will be sent to you by email soon after you have checked in to your hotel.  This is not a physical card, but you can download it to your phone for easy access.  As the name suggests, you will be able to use this for food and shopping across the whole Resort, however you please.  You just need to show the bar code when you make your purchase. 

    Please come back and visit us if you have any further questions about these special offers, or anything else, and you can send me a direct question if you wish.  We will be happy to help you plan your magical holiday at Walt Disney World Resort!

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Meet the Panelist: Sue, United Kingdom

Hi, I'm Sue from England, and am very proud to be a member of planDisney since 2012.  Walt Disney World is my happy place, and I look forward to answering your questions when you are planning your magical vacation at Walt Disney World Resort. Learn More About Sue

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