Hiya Danielle,
Welcome to planDisney! One of my favorite parts of having a
Vacation Package, besides the fact that it means I have a vacation booked, is that I get to make payments toward my trip balance. My second favorite part is that because my balance is paid 30 days before check-in, I have more money for DOLE Whip and Mickey ears (or at least that's what I tell myself)!
To make a payment toward your Vacation Package, Danielle, you will need to first log into your
My Disney Experience account. Once logged in, you should see a Disney Character and "Danielle's Plans and Tickets." Underneath that header, further down on the page, you should see your upcoming resort hotel details, including dates, confirmation number, and an option to make a payment (if eligible to do so). Click the button and complete the onscreen prompts, and that should be all you need to do to make a payment. If, for some reason, you don't see the option to make a payment, there could be two reasons. First, you may have a room-only reservation (which means you booked your resort hotel in a separate transaction from your theme park tickets) and thus are not able to make payments towards your final balance. If this is the case, the final payment will be due upon check-in to your resort. If you are certain you have a Vacation Package and don't see the option to make a payment, it may be due to a technical issue with the website. In this scenario, the "next right thing" is to call a
Cast Member over the phone. They will process your payment and assist you in troubleshooting any technical difficulties.
I hope that was helpful, Danielle. Before I let you go, don't forget to take advantage of your
water park benefit when you check in if you can. This summer, both
Blizzard Beach and
Typhoon Lagoon are open, so you have the option to go to either one. Please come back and see us if there is anything else we can help you with!
Happy Planning,
Ashley F.