Mickey at Disney's Hollywood Studios
  • On Nov 10, 2021
    Lindsay from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    When i go to make park reservations, it is telling me it cannot be found

    Hello Lindsay,

    Thanks for stopping in to see us here at planDisney.

    It's great to hear that you're making your plans to visit "The Most Magical Place on Earth!"

    I'm sorry to hear that you're running into an issue with making theme park reservations using the Disney Park Pass system. I'm hopeful that perhaps what you encountered was just a momentary disruption, and that you've since been able to make your theme park reservations successfully.

    One thought that comes to mind is that you might be encountering a "Just a Moment. Invalid Admission" message when trying to make a theme park reservation. This message would occur when the Disney Park Pass system does not see your theme park tickets linked to your My Disney Experience account. This message is different, though, than the one you're mentioning, so perhaps it's not what you're running into. 

    If you are, in fact, running into the "Just a Moment. Invalid Admission" message, then the step I suggest is to  link your theme park tickets to your My Disney Experience account. Once your theme park tickets are linked, you'll be able to make your theme park reservations based on reservation availability.

    Lindsay, I hope this tip is helpful, and I hope you're able to make your theme park reservations as you'd like. If you find you're still seeing an issue with making theme park reservations, I suggest reaching out to the Walt Disney World Resort to work with a Cast Member for guidance. You can use the online chat service or the "Chat with Us" feature in the My Disney Experience mobile app. You can also call the Walt Disney World Resort at (407)-934-7639 to speak with a Cast Member.

    Here's wishing you a fun and wonderful Walt Disney World Resort vacation, and here's wishing you lots of Disney magic in your day today!

    Jerry
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Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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