Mom and daughter shopping
  • On Aug 9, 2022
    Sharron from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Where can I go once I log into My Disney experience account to make a payment on my balance?

    Hei Hei there, Sharron.

    What can I say except you're welcome at planDisney! I'm so glad you sailed out to find where the sky meets the sea and found your way here. Your vacation to The Most Magical Place on Earth is just beyond the horizon. Are you counting down the days yet?

    Sharron, if you booked a room-only reservation, you will need to call (407) 939-1936 to make a payment towards your remaining balance. However, if you booked a vacation package, you should be able to make a payment in your My Disney Experience account online. Make sure you are logged in and head to your “My Plans” page. Scroll down to the "My Plans, Reservations and Tickets" section and click on "Make a Payment." If you do not see the option to make a payment on your vacation package online, you will need to call the number I mentioned above for assistance from a friendly Cast Member.

    I recommend getting to know your My Disney Experience mobile app inside and out as you count down to your magical vacation, Sharron. It’s truly your key to the kingdom and allows you to view attraction wait times, make Disney Genie+ service Lightning Lane selections, place Mobile Food & Beverage Orders, and so much more. You can even utilize Merchandise Mobile Checkout to make in-store purchases at participating merchandise locations!

    Well, I’m off to return the Heart of Te Fiti, but I hope this information helps. Please stop by planDisney again if you have further questions or need clarification. There's no telling how far we'll go to find the answers you need.

    -Alyssa, planDisney Wayfinder
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Meet the Panelist: Alyssa, Texas

Greetings, dreamers of all ages! I'm Alyssa, a lifelong lover of all things Disney and educator of future Imagineers. My dress collection rivals that of any Disney Princess, and I can almost always be found singing a Disney song with a bow in my hair. You can find me exploring all the magic Walt Disney World Resort has to offer on adults-only getaways with my Disney-loving husband or our multigenerational family. Tomorrow is just a dream away, and I would love to help you plan your own magical vacation! Learn More About Alyssa

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