• On Mar 3, 2020
    Victoria from Lincolnshire Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Where do I have to go to change my voucher for a ticket?

    Hi Victoria!

    Welcome to the Disney Parks Moms Panel.

    It's always a pleasure to see questions arriving from my fellow guests in the UK, and I'm very happy to help you.  Sometimes our Walt Disney World Resort park tickets are sent to us in the form of a voucher, and these will have to be exchanged for a ticket before you can enter any of the theme parks or water parks.  It's a very easy process.  Simply take your voucher (and photographic ID - British Passport, or Driving Licence would be perfect) to any Guest Relations around the Resort.  Every theme park, Magic Kingdom Park, EPCOT, Disney's Hollywood Studios and Disney's Animal Kingdom Theme Park, and both water parks - Disney's Typhoon Lagoon and Disney's Blizzard Beach - has a Guest Relations window located just outside the park entrance.  The operating hours are usually the same as the park hours for that day.  You can check the specific park opening times for the dates of your visit on this calendar.

    There is also a Disney Ticket Center at Disney Springs, located near to the Welcome Center, where you can also exchange your voucher for a ticket.   Hours of opening are 10.00am-11.00pm (Sunday-Thursday), and 10.00am-11.30pm (Friday and Saturday).  There is a regular bus service from all the Disney Resort hotels to Disney Springs, and all-day parking is free.  

    Please come back and visit us again if you have any further questions.  We will be happy to help you plan your magical holiday to Walt Disney World Resort, and keep your eye on the Disney Parks Blog for all the latest official news, and updates on any events that may be happening during your stay.

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Meet the Panelist: Susan, United Kingdom

Hi, I'm Sue from England, and am very proud to be a member of planDisney since 2012.  Walt Disney World is my happy place, and I look forward to answering your questions when you are planning your magical vacation at Walt Disney World Resort. Learn More About Susan

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