• On Jul 19, 2022
    Fred from OR Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    When I go to my Castaway Cay to view past cruises it does not do it. What can I do to see them?

    Welcome to planDisney Fred!

    Ahoy to a fellow Castaway Club member! Whether you are Silver with a few cruises, or a serious cruiser at Platinum status, welcome aboard! 

    Currently when you check your Castaway Club information on the Disney Cruise Line website, you will see the number of completed cruises, your club level, and your club benefits. It is not listing your past cruises with dates and stateroom numbers like it had in the past. 

    Hakuna Matata, no worries, the information still is stored, but you will need to contact Disney Cruise line for the details. Feel free to call or send an email to request detailed information of your cruise history. 

    If you are looking at your cruise history, hopefully you are planning your next at-sea adventure! Fall 2023 itineraries have been released, so browse through your options to see where you might sail next. 

    Thanks for stopping by planDisney and I hope to see you sailing real soon!

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Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the snow and cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is hiking at a National Park, sailing on a Disney Cruise Ship, or going to Walt Disney World which is our home away from home. My husband proposed to me in front of Cinderella Castle and we have not stopped visiting ever since! It's a blast helping guests here at planDisney! 
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