• On Jun 14, 2021
    Barbara from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Where do I go to cancel a reservation

    Hi Barbara,

    Your My Disney Experience account is your best resource for managing your Walt Disney World Resort vacation plans.

    Are you looking to cancel a theme park reservation that you made through the Disney Park Pass system? You can sign in to your My Disney Experience account and go to your "Plans and Tickets" page. You'll see your "My Plans, Reservations and Tickets" section and your "Daily Itinerary" tab. On your Daily Itinerary tab, you'll see your theme park reservations. For each theme park reservation, you'll see a "View Details" button. When you click on a "View Details" button,  you will see the detailed Park Pass information, as well as a link that will allow you to "Cancel This Reservation." If you choose to cancel a reservation, you will be able to select specific Guests for whom you wish to cancel the theme park reservation. 

    Barbara, I hope this gives you the information you need to manage your theme park reservations. If you feel you'd like additional assistance with managing your theme park reservations, you can call the Walt Disney World Internet Help Desk at (407) 939-4357 for more guidance.

    Here's wishing you lots of Disney magic in your day today!

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Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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