Crocodile Topiary at Epcot International Flower & Garden Festival
  • On Apr 25, 2023
    Ian from Angus Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    When I go to book individual parks ,says we are ineligible to book why would this be all our park tickets have been updated and are correct

    Hi there, Ian!

    Welcome to planDisney and thanks for bringing us your question about Walt Disney World Resort theme park reservations. It looks like you'll be visiting The Most Magical Place on Earth this summer - how exciting! I'm here to help you prepare for your time in the theme parks, so let's figure out why you're seeing an error message when attempting to create theme park reservations.

    Ian, in order to enter a Walt Disney World Resort theme park, a Guest must have both valid theme park admission as well as a theme park reservation for the day and theme park they intend to visit. I understand that you're experiencing difficulty making your theme park reservations. Two ideas come to mind: Have you linked your theme park tickets in My Disney Experience? If not, you'll need to link your tickets to your account before you'll be able to create theme park reservations. You can confirm that your tickets are linked by clicking the "My Disney Experience" tab on the Walt Disney World Resort website, then selecting the "Tickets, Passes & Memory Maker" tab under "My Plans, Reservations and Tickets." If your tickets are listed here and indicate that they're assigned to the correct individuals, then you're good to go!

    If you've already linked your tickets, is it possible that you've also already made theme park reservations for your tickets? You can check by navigating to the "My Disney Experience" tab on the Walt Disney World Resort website, then scrolling down to the "Daily Itinerary" tab in the section titled "My Plans, Reservations and Tickets." Do you see any theme park reservations listed here? If so, then this means you've already created reservations for your existing tickets. You're welcome to modify them from this screen if you'd like! Ian, if you're still experiencing difficulty, I encourage you to reach out to the friendly Cast Members at the Technical and Website Support phone line for further assistance.

    I hope that you're able to make use of this information, Ian. I'm wishing you a magical and memorable holiday at the Walt Disney World Resort! If you have any additional planning questions, please feel free to revisit us at planDisney again anytime. We're here to help you make the most of your time at The Most Magical Place on Earth!

    See ya real soon,

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Meet the Panelist: Lauren, Michigan

Hello friends! I'm Lauren M. from the Mitten State. I'm a mom, scientist, runDisney enthusiast, Disney Vacation Club Member, and self-proclaimed connoisseur of Disney snacks! For my family, it's a mix of both new and nostalgic that keeps us returning to the Walt Disney World Resort year after year. Throughout my life, I've been fortunate enough to experience many milestones and unforgettable moments at Disney Destinations and I can't wait to help you make magical vacation memories of your own! Learn More About Lauren

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