Little Girl in costume as Belle with Cinderella on Wish; Cinderella Lobby
  • On Sep 10, 2023
    Angela from MA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello. How do I go about adding cash to my Disney cruise account? Do I have to do this ahead of time? Or can I do this when I get on the ship? Any information and directions on how to get this done would be appreciated? Thank you Angela

    Hello there, Angela!

    As my pal Mickey Mouse says, “Oh boy!” Your cruise will be here before you know it. I’d be happy to offer a few tips to help you prepare for your upcoming vacation. 

    It sounds like you’re interested in ordering an Onboard Credit, which can cover anything charged to a stateroom. It is not necessary, but you can absolutely add an Onboard Credit to your account. The easiest way to do this is on the Disney Cruise Line website by navigating to the “Already Booked” tab, selecting “Onboard Gifts,” and then selecting “Onboard Credit.” 

    Alternatively, you can order Onboard Credits over the phone with a friendly Cast Member, but if your cruise is leaving on a Tuesday, you’ll need to order your Onboard Credits by Saturday (close of business). A friendly Cast Member would be happy to arrange this for you.

    Angela, don’t worry if your party behaves on the cruise and you have unused Onboard Credits because any unused onboard credits will be credited back to the original form of payment.

    I should also mention that when you complete your online check-in (30 days before your sail date), you will set up a Key to the World account through the Payment Authorization Form. This is the easiest way to manage how your party will charge incidental expenses to your stateroom folio. When you get on board, you will receive a physical Key to the World card, which can be used to pay for transactions onboard. I hope you found these tips helpful!

    May the magic be with you!

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Meet the Panelist: Melanie, Maryland

Hello there! I'm Melanie - a Walt Disney World Resort-loving Jersey girl living in Maryland with my Jedi Brewmaster husband and Bluey lookalike dog. Before I was even born, I grew up taking multigenerational vacations with my family at Disney's Beach Club Resort. The Disney force has grown stronger in my family since we took an adults-only voyage aboard Star Wars: Galactic Starcruiser. Whether you want to feel like a Disney Princess or a Jedi-in-training, I can't wait to help you plan a harmonious vacation. Learn More About Melanie

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