Hi Alejandra! Thanks so much for bringing your question to us at planDisney. I'm always happy to help a fellow
Magic Key Holder!
I'm so sorry to hear that you are reaching out with questions about handing in your Magic Key. While having a key to the kingdom is a magical experience, I can understand life has ups and downs and financial situations can change, especially during these current times. I would recommend giving the
Magic Key Guest Services Team a ring. While
Magic Keys are non-refundable, it doesn't hurt to speak to someone directly to discuss your particular situation. This team is dedicated to helping Magic Key Holders like yourself, and you can reach them at (714) 781-7277.
While I know you are looking to step away from your Magic Key, I did want to let you know that there are a few key holder perks on the horizon. We are just a few days away from
Magic Key Holder Celebration Month this February! With special photo opportunities, limited-edition giveaways and merchandise and even unique eats and treats, it's sure to be a fun time for all who hold these special keys to the kingdom.
Alejandra, I know this may not be the answer you are hoping for, but I sure hope it was helpful. If you have any more questions, please come see us again at
planDisney.
Hope to see ya real soon!
Tara