Christmas at resorts
  • On Apr 10, 2023
    Courtney from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have been given two complimentary tickets for performing in the Candlelight Cast Choir at Walt Disney World this past season. On the envelope, it says that they are park hopper tickets but it doesn't say that online. Are they park hopper?

    Hi, Courtney, and welcome to planDisney! 

    All of the Disney Parks during the holiday season are simply magical. But, in particular, I'm already counting down the days until the next EPCOT International Festival of the Holidays, so I can nosh on yummy cookies and hear angelic voices like yours at the Candlelight Processional. Courtney, returning to the Most Magical Place on Earth with complimentary theme park tickets sounds like a wonderful way to commemorate your time singing last season! 

    There are a couple of ways that you can double-check if your tickets do indeed have a Park Hopper option after you've linked them to your My Disney Experience account: 

    1) In your My Disney Experience account on the Walt Disney World Resort website, check the section that says "My Plans, Tickets, and Reservations." Then select "Tickets, Passes, & Memory Maker." There, you will see your existing tickets. They will state "Park Hopper Option" somewhere in their titles.

    2) In your My Disney Experience app, search for your "Tickets and Passes" in the main menu. Swipe through your tickets to find your complimentary ones. They should state "Park Hopper Option" in their titles as they would online.  

    AN EXTRA GEM: If the envelope indicates that they are theme park tickets with a Park Hopper option, but you find that it isn't indicated in the ways that I've presented above, I recommend that you call the "Existing Tickets" phone number to see if a Cast Member can give you more specific information about the Candlelight Processional cast choir tickets. 

    I hope that you found this helpful, Courtney. Please revisit us here at planDisney if you have any further questions. I'm all ears! 

    Magic always, 
    LeAndra
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Meet the Panelist: LeAndra, Florida

Hey, Mouseketeer! I'm LeAndra, a wife, mom of two, and content creator from beautiful Central Florida. I've lived near The Most Magical Place on Earth for my entire life; so, I like to say that I'm a Guardian of this galaxy! My love of all-things-Disney has also taken me on multiple cross-country road trips to Disneyland Resort and on a few flights over to Disneyland Paris. I am oh-so-grateful to be a part of your world by helping you plan your magical vacations.  Learn More About LeAndra

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