Tiana and little girl at DLR
  • On Dec 31, 2023
    Arley from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    we were given a print out of a confirmation number for a trip to Disneyland as a gift, we tried entering the the confirmation to start setting up the trip but nothing is working and i dont see in any of the other questions an answer to this issue.

    Happiest Greetings on Earth, Arley! What a special question and thank you so much for sending it our way, here on planDisney. 

    It's always so heartwarming to hear about the generosity of gifting a visit to Disneyland Resort. How fun to be able to start 2024 this way! The confirmation number you may have been provided could be a tickets-only ID number, in which case, you would manually enter these numbers on the Link Tickets page of the Disneyland Resort website. You could also use scan the QR code or ID number into the official Disneyland mobile app to link these tickets. 

    If you were provided confirmation of a hotel reservation or a Disneyland Resort Vacation Package, I suggest using the "My Disneyland" section of the official website which will ask you to log in to your Disney account. Under the main tab, you'll find "My Hotel Reservations," where you can enter the confirmation number, the last name under which the reservation was booked, and your arrival date. This will allow you to view and manage the reservation under your account. 

    Now, Arley, if neither of these strategies works for you, I think a call to Guest Services to speak with a Cast Member may be in order. They can help you locate any existing reservation linked to the confirmation number you have received and provide some guidance on how to continue managing your plans. I hope this is a helpful start, Arley, and that you are easily able to proceed with the planning process for your most magical vacation, yet! If we can share any other recommendations or answer questions that come up in the meantime, please don't hesitate to come back to planDisney so we can help!

    Blue skies and sunshine,
    Tishra
thumbnail image for Tishra

Meet the Panelist: Tishra, Washington

From my casita to yours, welcome to planDisney! I'm Tishra, a Spanish-speaking Colombian American living in the Pacific Northwest. I'm a college professor, a happy wife, and a mom to two little girls who hold magic in their hearts as much as their parents do! Our family believes in celebrating every milestone, from life's biggest moments to all the details in between. If you want to commemorate something special with a Disneyland Resort vacation, I'm here to help you out in English or Spanish. Learn More About Tishra

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