Family Fun in the Water, AA, Mom and Daughter, Playing, beach
  • On Jan 15, 2024
    Marlyse from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Will they give us towels for the beach? Can I change any of the on board gifts I already ordered for our room? Where can I see the current order on the phone app please

    Hello, Marlyse! Thank you for stopping by planDisney with your questions. We are delighted to help you prepare for your vacation at sea. 

    The Crew Members go above and beyond to ensure your vacation is hassle-free, both on the ship and while visiting ports of call. For beach and water-themed Port Adventures, Disney Cruise Line has got you covered! During check-in for your excursion, a friendly Crew Member will either hand out towels at the meeting spot, or you can grab them as you disembark. And here's the best part – when you're finished enjoying the fun and sun, toss those used towels into the receptacles on the dock – the Crew will launder them so they're fresh and ready for your next adventure.

    Now, let’s shift gears and talk about Onboard Gifts – these delightful surprises add an extra layer of magic to your journey. To access the details about your prior purchase, you’ll need to search your email for the confirmation; unfortunately, this information isn't available online. A quick search using the term "amenity confirmation" in your inbox should bring it up. If you wish to make any changes, reach out to a Disney Cruise Line agent who can retrieve your order and assist with modifications. Keep in mind that all orders must be received, modified, or canceled at least three days before your sail date. 

    Your Disney Cruise promises to be an unforgettable adventure from start to finish! Whether you're enjoying thrilling onboard activities, exploring sunny ports of call, or simply relaxing by the pool, you'll create magical memories with your loved ones that will last a lifetime.

    It was my pleasure to help you today, Marlyse! Please feel free to drop by planDisney if you have any further questions.

    SEAS the adventure!
    Tracie
thumbnail image for Tracie

Meet the Panelist: Tracie, Florida

Ahoy! Just like Moana, I feel the irresistible call of the sea. I think the best vacation is aboard a Disney Cruise Line ship – thankfully, my family agrees. Whether savoring gelato in Italy, snorkeling in Mexico, or basking in the sea breeze on deck, each destination fills us with memories to last a lifetime. I look forward to helping your family plan a Disney Cruise Line adventure brimming with cherished moments!

Learn More About Tracie

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