Troll at Epcot Int Flower & Garden Festival
  • On Apr 10, 2023
    Lara from Ceara Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I want to give to my brother and his wife tickets for Walt Disney World. However, they saw that they need to show the physical card at the tickets office and the card holder must be present. Is there any other way?

    Hi there, Lara! Welcome to planDisney, and thank you so much for stopping by with your question!

    Your brother and sister-in-law are going to be blown away by your generosity, for sure. I might be a little biased, but I think that the gift of Disney magic is the best gift there is! They are going to love visiting the Walt Disney World Resort during the month of May. The weather is unbeatable, the EPCOT International Flower & Garden Festival will still be in full swing, and the Spring Break crowds will have died down a bit!

    Lara, I spoke to a friendly Cast Member who let me know that your brother and sister-in-law should be able to link their tickets to their My Disney Experience accounts once they have received an email with their gift receipt. This email usually takes around 24 hours to reach the gift recipient's inbox, so just let them know that they should keep an eye out for it after you purchase the tickets. If they encounter any issues while trying to link their tickets, please have them call the hotline for Brazilian Guests so that a Cast Member may assist them further.

    You should also remind your brother and sister-in-law that they need to make their Theme Park reservations as soon as they've linked their tickets to their accounts. This is a crucial step, since every Guest needs a valid ticket and a reservation to enter the Theme Parks at any time! If they would like to pick up their physical tickets at a ticketing booth, they will need to present the gift receipt and a government issued ID to prove that they are the original gift recipients.

    I sincerely hope this helps, Lara! If you have any other questions in English or in Portuguese, please don't hesitate to come back here with us. We're always available and more than happy to help! Have a magical day!

    Warm hugs,

    Ana Paula
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Meet the Panelist: Ana Paula, Mexico

¡Hola from Mexico City! I love to sing, hang out with my dogs, listen to Disney music, read, and watch Frozen on repeat. I am also an English teacher, and I love surprising my students with pixie dusted lessons and warm hugs whenever I can! I am thrilled and excited to share my knowledge about EPCOT and the rest of the Walt Disney World Resort–in English and Spanish–with you. ChEARS! Learn More About Ana Paula

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