dlr destinations 07
  • On Jul 6, 2022
    Michael from IN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello! Me and my girlfriend are visiting Disney land in late august. We bought our tickets using Costco travel she has the park reservations on her app. My app isn’t showing any reservations, only the resort info. I only have the wrong code she emailed me.

    Hey there, Michael! Welcome to planDisney. We are thrilled you stopped by to ask us a reservation question.

    Oh boy! I'm sorry to hear that you are having trouble seeing some reservations on your end. I will share with you what I do know about tickets, theme park reservations, and packages. When you purchase a package through the Disneyland website or somewhere like Costco, there is a different planning system. I'm glad to hear that you have already made your theme park ticket reservations because this is something that gets overlooked quite often with these packages since your actual tickets do not get linked to your account until 4 days before your arrival. If your girlfriend was the one who linked the Disneyland Resort confirmation number to her Disney account, the tickets will link to her account. This is most likely why she sees all the information, but you do not if you also tried linking that confirmation number to your account and checking the "Future Plans" section of the app. The way reservations and linked accounts work differently at Disneyland Resort if you are used to the Walt Disney World app and usually only the Disney account who makes the hotel reservation is able to see that information and link it to their Disneyland app.

    As long as she can see the theme park reservations on her end you guys are good to go. Once the tickets link to her account, she can share the actual ticket ID number for your ticket and you can manually link your ticket to your account. Then you can head to "Future Plans" in the Disneyland app to see your upcoming theme park ticket reservations.

    Don't forget that you are now in the window of 60 days before your trip, so you can make dining reservations if that's something you are interested in. This includes the World of Color Dessert Party or a dining package for one of the nighttime spectaculars. 

    Michael, I hope this information helps and you know that as long as your girlfriend can see the reservations you guys shouldn't have anything to worry about. Now you can start planning the fun details! See you real soon!

    Carrie
thumbnail image for Carrie

Meet the Panelist: Carrie, California

Well hello friend! I'm Carrie, a work-from-home mama and military wife who currently calls sunny San Diego home. We love that we are close enough to Disneyland Resort to make a last-minute trip to see the Mouse quite frequently. You'll find us in the parks braving drops and coasters to work up our appetite to take as many snack breaks as we can fit in! I love helping my friends plan memorable trips to Disneyland Resort and can't wait to help you too! Learn More About Carrie

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