Couple at DLH; enjoying drinks
  • On Nov 19, 2023
    Nate from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi - my girlfriend bought park hopper and genie plus tickets for 12/16 and 12/17: however she cannot get a reservation. Please advise

    Hi there Nate,

    Welcome to planDisney and thanks so much for your question! It sounds like your trip to the Disneyland Resort is coming up in just a couple of weeks - how exciting!

    Theme park reservation availability depends on the type of theme park ticket that you've purchased (whether a 1-day or multi-day ticket), but based on your question, it sounds like you may have purchased a multi-day ticket. When planning trips to the Happiest Place on Earth with multi-day tickets, I typically check the Theme Park Availability Calendar to see what's currently available - as theme park reservations are subject to availability.

    As of the time that I'm answering your question, I do see reservations available for Disneyland Park on the calendar for the dates you mentioned. Since you have the Park Hopper option, that means you'd want to set your reservations to start in Disneyland Park and then could hop between both parks starting at 11:00 AM each day, again subject to availability.

    My preferred method to check, make, or edit theme park reservations is through the My Plans hub on the Disneyland Resort website. This page makes it easy to manage all your reservations for your trip, and then will show you any reservations that you've set up split out by day on the bottom half of the page.

    If you're still having trouble making your theme park reservations despite confirming that there is availability, then I would recommend calling a Cast Member at the Tickets line to get some more information on what to do next. They'll be able to see all the details of your specific situation!

    I hope you and your girlfriend have a fantastic visit to the Disneyland Resort, Nate! Thanks again for your question.

    Have a Magical Day,
thumbnail image for Greg

Meet the Panelist: Greg, Arizona

Hello there! Greg here from sunny Arizona. I'm a husband, dad to two kiddos under five, and an avid fan of all things Disney, Marvel, and Star Wars. I've been visiting the Disneyland Resort since I was 5 and have loved making all new magical memories as a family of 4. I enjoy helping friends get the most out of their trip to the Disneyland Resort, and I am excited to help you plan your most magical vacation ever! Learn More About Greg

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