Hello and welcome to planDisney, Debra. Thanks for visiting us with this question. Oh my! It looks like your visit to the Disneyland Resort is here, so let's get to your question.
Oh, bother. I'm sorry to hear that the sweatshirt you received as a gift is too big. Unfortunately, the
Disneyland Resort merchandise return policy states that all items must be returned or exchanged within 30 days of purchase. I also called the
General Information phone line and spoke with a Cast Member who reiterated the policy. They said that you can always try to visit the store with your item and receipt during your visit; however, there are no guarantees that they will be able to make an exchange.
Debra, I'm sorry this is not the answer you were hoping for. You may consider gifting the sweatshirt to someone and then finding something new during your visit. You might also think about keeping the sweatshirt for a nice cozy oversized fit to wear when the weather is a bit chilly.
I hope that your visit to Disneyland will cheer you up. The
70th Celebration is still happening, which means the
Paint the Night parade is back. This amazing nighttime parade is so much fun and always puts me in a great mood. The lights and music are so lively that you can't help but dance along. I always leave with the songs in my head for the rest of the night, and I'm definitely not mad about it.
Well, Debra, I hope that the information I shared is helpful. Most of all, I hope that you have an unforgettable visit to the Happiest Place on Earth. Please come back to visit us with any other questions you might have.
Michelle