• On Nov 19, 2021
    Ashleigh from MA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I was gifted a reservation and I have the confirmation number but I can’t link the trip to my Disney account even though she used the email that’s associated with my account. trying to link the reservation to my account so I can book park time etc.

    Hello Ashleigh,

    Thanks so much for stopping in to see us here at planDisney. It's so fun to hear you received a gift of a Walt Disney World Resort vacation! That is a really wonderful pixie-dusted gift! I can imagine you're so excited for all the magic that's awaiting you. 

    It sounds like you are looking to make theme park reservations for your planned trip to the Walt Disney World Resort. It's helpful to know that in order to make theme park reservations through the Disney Park Pass system, you'll want to link theme park tickets to your My Disney Experience account. You can use the "Let's Link Your Reservations and Purchases" feature to do this. When you use the Disney Park Pass system, it will check to see if there are valid theme park tickets linked to your account before enabling you to make theme park reservations. 

    If the gift you received is a Walt Disney World Resort vacation package that includes a Resort hotel reservation and theme park tickets, you should be able to link that vacation package to your My Disney Experience account with the confirmation number and your last name on the Resort hotel reservation. If you're running into an issue with linking the vacation package using the confirmation number and reservation name, my best suggestion is to call the Walt Disney World Resort at (407)-934-7639 and speak with a Cast Member who can help with linking the vacation package. If the gift is a room-only Resort hotel reservation, you would want to complement that with theme park tickets that you could purchase and link to your account to make theme park reservations.

    Ashleigh, here's wishing you a wonderful Walt Disney World Resort vacation, and here's wishing you lots of Disney magic in your day today!

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Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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