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  • On May 27, 2022
    Lan from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello. I was gifted 2-Day, 1 park per day tickets on Christmas 2019. I was not able to use them when I was planning to in 2020 after the pandemic. I tried to make reservations and it says my tickets are invalid. Am I able to get an extension?

    Hi Lan!

    Welcome to planDisney! It's so good to have you hEAR. Thank you for stopping by with this Disneyland Resort planning question!

    Oh no! This sounds like one of the most wonderful Christmas presents ever! (Who is this fantastic gifter, and do they need a new best friend? Because I might be available.) I have good news, Lan. Yes, Theme Park Admission Tickets that were set to be used or expire in the yEARs of 2020 and 2021 had their park date expirations extended auto-magically. Most extensions have also already expired, but not to worry because the value paid for your gifted tickets remains in place. What you'll need to do is call the helpful Ticketing Cast Members at (714) 781-4636 and they can explain what your options are. (I sadly don't have the proper magic mirror to see inside your My Disneyland Account, but they do.) It's possible that they'll simply reissue the original tickets but with a new 2022 barcode. Or, it's possible that they can take the value that was paid and apply it to brand new Theme Park Admission Tickets that are the same or higher value, and you can pay the difference. This can even allow you to add the brand new Disney Genie+ to your two admission days now so you won't have to worry about it the day of. 

    I see that your planned visit to Mickey's house is coming up. My advice is to call the Ticket helpline as soon as you can; in addition to needing the new Theme Park Admission Tickets, each Guest also needs to make a Park Pass Reservation which kind of tells Mickey which theme park you'll be playing in on which day. Park Pass Reservations tend to book up in the few final weeks before each Disney day; in fact, hEARs the Park Pass Reservation Availability Calendar.

    I hope that this helped to clEAR up your question, Lan! Be sure to check out the official planDisney Instagram account for even more tips and tricks. And if you have any more Disneyland Resort planning questions, We're All Ears!

    ~Kristen N.
thumbnail image for Kristen

Meet the Panelist: Kristen, Texas

Hi, I'm Kristen! I am a preschool mom and military wife who loves keeping up with the latest Disney Parks news. Trips to Disneyland and Walt Disney World have always been fun, but now that I'm the parent AND the planner every moment is that much more treasured.  I am so honored and excited to be able to share tips I've picked up, pass on fun factoids I've learned, and help create magical moments for your vacation of a lifetime!  Learn More About Kristen

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