dlr destinations 01; Adults; AA; in front of Pixar Pal-A-Round; on water; at night
  • On Feb 24, 2026
    Jeanne from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have a gift card, but it only has 12 digits, I would like to use it and check the balance

    Hey there Jeanne, thanks for stopping by planDisney!

    I love using a Disney Gift Card during my trips, it's so nice to know that I already have funds stored on the gift card to use for my favorite snacks or a special souvenir!  

    It can be tricky sometimes to find all of the numbers on the back of the gift card, but there should be a 16-digit account number as well as an "EAN" number (extended account number) that is the security code for the gift card.  You may have to remove the covering from the back of the gift card to reveal the full account number.

    If the "Scratch-Off Gently" strip is still intact on the back of the gift card, it is recommended to gently scratch off the grey coating to reveal the full account number.  I like to use a coin to help gently scratch off the back coating.  If for some reason you're still having issues finding the whole account number, you can seek further assistance through the Disney Gift Card site.  

    You are also able to use your Disney Gift Card in the Disneyland Mobile App during your trip, so I highly recommend downloading the app before your trip.  My favorite way to use a gift card in the app is to mobile order a meal or snacks from our favorite quick service locations.  You'll usually find us ordering the QuesaBirria tacos from Cocina Cucamonga Mexican Grill, or a Jolly Holiday Combo from Jolly Holiday Bakery Cafe

    I hope you're able to get your gift card squared away for your trip, Jeanne!  Feel free to come back to planDisney if we can help with any other questions.

    Have a magical day!
    Melissa
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Meet the Panelist: Melissa, Illinois

Hello friends!  I'm Melissa, a lifetime Disney fanatic from Illinois.  My husband and I have enjoyed the Disney Parks since our younger years and it's even more special for us now to share with our two young children.  The Disneyland Resort is truly our Happiest Place on Earth, and I cannot wait to help make the trip for your family the most magical! Learn More About Melissa

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