Cinderella Castle 50th Day
  • On Oct 28, 2025
    Jacob from Wales Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi there, when getting an item delivered to a Walt Disney World resort, how do I pay the $6 fee? Can I pay it at the end of my stay or when I collect the package, or is it automatically billed to my card upon the package arriving? Thanks!

    Hi Jacob and welcome to planDisney!

    Don't you just love the convenience of staying at a Disney Resort Hotel? Early Theme Park Entry, complimentary Resort Transportation, the ability to add a Dining Plan and have packages delivered directly to your Resort hotel, being just some of the many Benefits of Staying at Disney Resort Hotels

    Going back to your question, you are absolutely right in saying that you can arrange to receive mail and/or grocery orders, during your stay, by taking advantage of Mail Services

    If you do intend to receive mail, you will need to ensure that the letter or package contains the following information:-

    1/ The mailing address of your Disney Resort Hotel.
    2/ The word “Guest” followed by the full name of the lead Guest on your hotel reservation and the date of your arrival.

    Currently, a $6 per package handling fee applies to all packages that are received through the Front Desk or, are delivered to your Disney Resort Hotel room. The handling fee is conveniently charged to your room, in the exact same way that food and merchandise purchases are, when using a MagicBand. (Please do note that prices are always subject to change.)

    Top Tip - You can view these charges at any point throughout your stay by clicking on the "≡" (hamburger) symbol at the bottom right hand corner of the My Disney Experience Mobile App home screen, followed by "Hotel Reservations," and then "View Charges".

    I hope that this information has been of use, Jacob. Please feel free to re-visit us, here at planDisney, if we can be of any further help with the planning of your trip. You can even ask me a question directly if you would like a UK perspective on anything at all. 

    Wishing you a magical holiday filled with memories which will last a lifetime!

    Emma
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Meet the Panelist: Emma, United Kingdom

Hi! I'm Emma, a wife, mum of two, and lover of all things Disney! I am very proud to be representing the UK on the panel and can't wait to help other families, particularly international visitors, to plan their trips to the Walt Disney World Resort as well as helping them to create some lifelong, magical memories. Learn More About Emma

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