Mom and child riding Seven Dwarfs Mine Train
  • On Mar 8, 2022
    Camille from NV Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I would like to get Genie+ tix for our group. We arrive 4/11/22. When can I purchase them and how?

    Hi Camille,

    Welcome back to planDisney and thank you for your question!

    Yes, I can definitely help you with Disney Genie+ Service! First, let’s confirm a few things.

    First, please ensure all your guests have their Theme Park tickets linked in the My Disney Experience mobile app. If you don't already have tickets, you can purchase your tickets and include Disney Genie+, but the Service will be for the entire duration of your trip.

    Next, you’ll want to confirm your Disney Park Pass reservations. Remember, a Disney Park Pass is needed in addition to the Theme Park ticket for each member of your party for every day you’d like to be in the Theme Parks.

    Once the above steps are done, you can start the process for Disney Genie+! If you purchased the Service with your tickets, nothing else is needed until the day you make your attraction selections. If you need to purchase the Service for one day, in the My Disney Experience mobile app, select the three lines in the lower right-hand corner, then select the box titled “My Genie Day”. Under the “My Day” tab, in the top right corner, select “Change Day” and choose the day you’d like to have Disney Genie+. Once the correct day is selected, you should see the date appear in the upper left-hand corner. Next, select “Get Disney Genie+ for Today” in the purple bar in the middle of the screen. Then tap “Get Disney Genie+ Service”. Continue through the payment process and you’ll be all set to unleash the Genie! If you’d like to use My Disney Experience online, just follow these steps.

    At 7:00 a.m. on the day(s) you have Disney Genie+, you can select your party’s first Lightning Lane. In the “My Genie Day” section under the “Tip Board” tab, you’ll see the selections for Disney Genie+ Lightning Lanes and Individual Lightning Lanes (separate purchase necessary). For Disney Genie+, the next time you can select another attraction will either be once you’ve tapped into your first Lightning Lane or two hours after Theme Park opening, whichever comes first. If you’d like to purchase Individual Lightning Lanes as well, each member of your party can only have two per day.

    Pro Tip: When I plan to use the Lightning Lane for the day, I book my Individual Lightning Lanes first because in my experience, the Individual Lightning Lanes go quickly in the morning. Make sure to review your options and have a plan before you make your selections at 7:00 a.m.!

    I know that was a ton of information, but I hope this “Bit By Bryanna” is helpful as you prepare for your Walt Disney World Resort vacation. If you have any other vacation or planning questions, please feel free to reach out, I’m always happy to help!

    The Magic Is Calling, 

thumbnail image for Bryanna

Meet the Panelist: Bryanna, North Carolina

Welcome to planDisney! My name is Bryanna and I am a "Disney-lifer". I have traveled to the Walt Disney World Resort since my toddler years and I have not been able to get enough of the magic. Whether we are at the one of the Walt Disney World Theme Parks or a Disney Resorts Collection Hotel, it is a way to escape every day life. I have planned many family vacations and now it is my turn to help you. Through my experienced lens, I take joy in being a part of your magical journey! Learn More About Bryanna

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